Privacy Policy

This website is owned and operated by Yonder Hill and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our website is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in South Africa.

Use Of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Disclosure

Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information For Users

IP ADDRESSES

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

COOKIES AND APPLETS

We use cookies to provide you with a better experience. These cookies and Applets allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. Please see our cookie policy for further information.

Access To Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Problems or Questions

If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Google

In accordance with some of Google’s recent compulsory policies, we herewith inform you that we might be tracking your cookies as our web site / company is currently undertaking Google AdWords remarketing of any other Google AdWords feature that tracks such cookies.

By visiting this site, you agree that certain of our Google AdWords remarketing and or other advertisements can follow you as you visit other web sites that forms part of Google’s Display Network (GDN).

Note that we shall under no circumstances be utilizing any personally identifiable information as obtained through our Google AdWords remarketing campaign in any other related marketing endeavours – online or otherwise. (Such restricted utilization of information includes the sharing of such with third parties.)

The Company shall under no circumstances be using any sensitive information of any nature on any of our remarketing tags.

The Company shall duly endeavour to adhere to all of the current in-effect policies of Google related to remarketing or any other form of Google advertising in all of its Google AdWords marketing campaigns. (In instances of possible non-conformity to such, the Company shall endeavour to rectify such in a prompt manner.)

You may opt out of seeing advertisements for web site, by simply clicking here http://www.google.com/policies/technologies/ads/

We have implemented certain Google Analytics features for the primary purpose of attempting to ascertain the success of our online marketing endeavours via the Google AdWords platform.

Consent And Acknowledgments In Terms Of The Protection Of Personal Information Act No 4 Of 2013 (Popi)

Introduction

The Protection of Personal Information (POPI) Act aims to give effect to the constitutional right to privacy by balancing the right to privacy against that of access to information. The POPI Act requires that personal information pertaining to individuals be processed lawfully and in a reasonable manner that does not infringe on the right to privacy.

This consent form sets out how personal information will be processed by Yonder Hill. The use of the words “the party” for the purposes of this document shall be a reference to any party dealing or communicating with Yonder Hill and/or concluding any agreement, whether of employment, of service provider or client, or in any other legal capacity, with the inclusion of each party referred to or included in terms of such exchange or agreement.

Should you be a Yonder Hill employee, Yonder Hill may process personal information about you. The data subject related to are names and surnames, identification number, gender, marital status, nationality, health, disability, well-being or medical history, identity numbers, passport number, race or ethnic group, email address, physical address, telephone numbers, private correspondence, employment history, language, next of kin or other secondary contact person and bank account numbers. The purpose of processing such personal information about you is to communicate directly with you, to give effect to the contract of employment with you, to protect your legitimate interests through such performance and to comply with relevant statutory provisions.

Should you be a client purchasing products and/or services from Yonder Hill, Yonder Hill may process personal information about you. The data subject related to are names, surnames, identification number, nationality, passport number, email address, physical address, telephone numbers, GPS coordinates, related identification numbers or symbols and bank account numbers. The purpose of processing such personal information about you is to communicate directly with you, also for marketing purposes, to carry out actions towards performance of the specific procurement and commercial agreement concluded between yourself and Yonder Hill, to protect your legitimate interests through such performance and to comply with relevant statutory provisions.

Yonder Hill will only collect personal information for the purposes as stated above. As part of the processing of personal information about you, Yonder Hill will collect such information from you, through your status as employee, client, business relation, or otherwise. It may also collect such information from statutory institutions such as the Companies and Intellectual Property Commission (CIPC), the South African Revenue Service (SARS) Information, from a relevant public or equivalent entity, from its own records related to previous services provided to you. As part of the processing of personal information about you, Yonder Hill may also disclose such personal information to statutory institutions such as the CIPC, SARS, relevant public or equivalent entities on whose behalf Yonder Hill may act as intermediary, or other third parties agreed to in writing with you the data subject.

Consent and permission to process personal information

Through reading this statement you are explicitly requested to resolve whether you consent to Yonder Hill processing your personal information by responding to the consent request. Should you not consent to Yonder Hill processing your personal information, the consent request allows for the data subject to opt out. Should you not respond, your consent for Yonder Hill to process your personal information is implied. Should you choose to opt out from Yonder Hill processing your personal information, you understand that withholding consent or failure to disclose personal information will result in Yonder Hill being unable to perform its functions and/or any services or benefits you may require from Yonder Hill. You also indemnify and hold Yonder Hill harmless in respect of any claims against Yonder Hill by any other person on whose behalf you have consented should they claim that you were not so authorized. You furthermore understand that in terms of the POPI Act and other laws of the country, there are instances where your express consent is not necessary in order to permit the processing of personal information, which may be related to police investigations, litigation or when personal information is publicly available. You will not hold Yonder Hill responsible for any improper or unauthorized use of personal information that is beyond its reasonable control.

Your rights regarding the processing of personal information

You may withdraw consent to the processing of personal information at any time, and should you wish to do so, you must provide Yonder Hill with reasonable notice to this effect. Please note that withdrawal of consent is still subject to the terms and conditions of any contract that is in place between yourself and Yonder Hill. Should the withdrawal of consent result in the interference of legal obligations, then such withdrawal will only be effective if Yonder Hill agrees to same in writing. Yonder Hill specifically draws to the attention the fact that the withdrawal of consent may result in it being unable to provide the requested information and/or products and/or services and/or other benefits. Further, please note that the revocation of consent is not retroactive and will not affect disclosures of personal information that have already been made. In order to withdraw consent, please contact the
Yonder Hill Information Officer at wines@yonderhill.co.za

Where personal information has changed in any respect, you are encouraged to notify Yonder Hill so that its records may be updated. Yonder Hill will largely rely on you to ensure that personal information is correct and accurate.
Insofar it concerns direct marketing communications, you can request us not to send you these at any time through following the unsubscribe instructions contained in the marketing communication, or by sending a clear message in this regard to the Yonder Hill Information Officer at wines@yonderhill.co.za

You have the right to access your personal information that Yonder Hill may have in its possession and you are entitled to request the identity of which third parties have received and/or processed personal information for the purpose agreed to.

Please note however, that any request in this regard may be declined if:

  • the information comes under legal privilege in the course of litigation,
  • the disclosure of personal information in the form that it is processed may result in the disclosure of confidential information,
  • giving access may cause a third party to refuse to provide similar information to Yonder Hill,
  • the information as it is disclosed may result in the disclosure of another person’s information,
  • the information contains an opinion about another person and that person has not consented, or
  • the disclosure is prohibited by law.

Requesting access and lodging of complaints

Please submit any requests for access to your personal information in writing to the Yonder Hill Information Officer at wines@yonderhill.co.za

With any request for access to personal information, Yonder Hill will require you to provide personal information in order to verify identification and therefore the right to access the information.

There may be a reasonable charge for providing copies of the information requested.